Front Desk Supervisor To apply for this posting, please submit your resume and cover letter to [email protected] or fax to Attn: Human Resources at (614) 386-2090. Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. 1. Front office supervisor interview questions & answers. Participate in hotel committees and task force assignments.eval(ez_write_tag([[300,250],'setupmyhotel_com-large-mobile-banner-2','ezslot_9',615,'0','0'])); 20. LaQuinta Inn & Suites 3.5. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel. We are seeking a motivated, detail-oriented individual to join our hotel staff as an Assistant Front Office Manager. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field. Front desk managers also compile reports for management, including occupancy reports and financial information. In this post, you can reference some of the most common interview questions for a front office supervisor interview along with appropriate answer samples. 1. If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the front desk supervisor for our facility. If you need more job interview materials, you can reference them at the end of this post. Front desk employees often have to work with others. All rights reserved. Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill. Position Title: Front office Supervisor. Reports to: Front Office Manager / Duty Manager Position summary: Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. A Front Desk Supervisor in the Edmonton Area … Find and apply today for the latest Front Office Supervisor jobs like Receptionist, Receptionist Administrator, Temporary Receptionist and … Apply on company website. Oshawa, ON. Salary estimates are based on 2,413 salaries submitted anonymously to Glassdoor by Front Desk Supervisor employees. Front Desk Supervisors oversee staff, operations, and processes in customer-facing environments, often in the hospitality sector. Filter by location to see Front Desk Supervisor salaries in your area. Today's top 2,000+ Front Desk Supervisor jobs in United States. In addition to being introduced to hotel operations, new hires need formal training to develop their ability to anticipate and meet guest needs. He/she is also responsible for maximizing room revenue and occupancy. 6. Full-time, temporary, and part-time jobs. Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary. Assist all departments in servicing the guests during high volume periods. Front Office Supervisor Resume Examples. Ability to remain calm whilst under pressure. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. Now Hiring: Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! How much does a Front Desk Supervisor - Casino make in the United States? The front desk supervisor responsibilities play a crucial role in the smooth functioning of the front desk activities like greeting the guests, handling the check in and check out procedures, resolving complaints, etc., thus leading to more business profit. Competitive salary. In this position, you will be responsible for supervising the support staff, managing all front-end duties, and providing excellent customer service to our guests. Supervise daily shift process ensuring all team members adhere to standard operating procedures. Friday, December 18, 2020 Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Front Desk Supervisor - Maternity Leave Cover. Frequently stand/walk, sit, perform desk based computer tasks, use a telephone, and grasp lightly/fine manipulation. Position Title: Front Desk Supervisor (Front Office Manager, Scheduling) Supervision Received: Chief Operations Officer Supervision Exercised: Front Office Professionals, Call Center Status: Exempt Department: Administrative Location: Olathe Approved: 11/1/2019 Revised: If offered a position, candidate must be able to pass a pre-employment background check. The role of the Bretton Arms Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. 2. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. 5. Page 1 of 54 jobs. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Front Office Manager job description. Main Duties: As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. The supervisor also assists the front office team in making reservations and answers incoming telephone calls. Assistant Front Office Manager Job Summary. Summary : 9 years of experience as a Front Desk Supervisor is seeking to obtain a challenging and rewarding position in which my experience and qualifications will afford me the opportunity to contribute to a company's growth. Computer Knowledge and experience in MS office programs. 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Salaries estimates are based on 110 salaries submitted anonymously to Glassdoor by Front Desk Supervisor employees in Chicago, IL. FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES: 1. front desk supervisor Resume Examples You help keep hotels running in your role as front desk supervisor. You clean the hotel lobby, welcome all guests and visitors, work with other hotel staff members to upkeep rooms, and collect payments at the end of guest stays. Management: 1 year. This person will be responsible for overseeing and supervising the day to day operations of the front office and housekeeping departments. The front desk is typically the first location where clients, visitors and guests are greeted when entering an establishment. POSITION TITLE: Front Office Manager / Front Desk Manager / FOM. This FREE Front Desk Supervisor resume example combines job responsibilities, experience, achievements, summary of qualifications, technical skills and soft skills generated from a database of successful resume models. If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you. An entry-level Front Desk Supervisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.16 based on 23 salaries. How much does a Front Desk Supervisor make in the United States? The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. Leverage your professional network, and get hired. Sort by: relevance - date. Front Office Supervisors maintain a professional working environment in Front Office departments and fulfill a variety of job functions, such as training employees and assigning tasks, solving problems, implementing procedures, providing customer service, and reporting to company managers. 21. Front Desk Supervisor jobs. Other duties include assisting guests with special requests. POSITION:FRONT OFFICE SUPERVISOR REPORTS TO:Front Office Manager, Operations Manager DIRECT REPORTS:Client Relations Executives, CID Operator, Bellboys, Drivers LIAISE WITH:All Hotel Team Members; External and Internal Providers LOCATION:Rabban Suites West Bay Doha PRIMARY … They can work in almost any industry and they need to ensure guidelines and standards are respected. 9. This Front Office Manager job description template can help you attract the most suitable candidates to manage your reception area effectively. The way your front desk staff greets and attends to customers can make or break the image of your hotel. The national average salary for a Front Desk Supervisor is $32,992 in United States. Front Office Manager Resume Examples. Adhere to company credit limit / floor limit policies. Apply to Front Desk Manager and more! Search and apply for the latest Front desk supervisor jobs in Cleveland, OH. Search 33 Front Office Supervisor jobs available in Dubai on Indeed.com, the world's largest job site. Job email alerts. If you can become a good manager, you will be able to lead by example and your staff will get the right knowledge and training from you to excel in their work. High school diploma or an equivalent credential, Two or more years of experience working in a hotel, Strong attention to detail and ability to meet deadlines, Commitment to delivering excellent customer service, Bachelor’s degree in a field related to business or tourism, Supervisory experience or strong leadership qualities. 10. Front Desk: 1 year. It’s also easy to customize to meet your company or hotel's specific requirements. 4. I am proficent in the use of computers and the most popular software packages for record keeping, correspondence and accounting. Now Hiring: Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Answer tips: Try to avoid labels. Apply to Front Desk Manager, Nursing Supervisor, Office Manager and more! Search 54 Front Office Supervisor jobs available on Indeed.com, the world's largest job site. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. When it comes to the most important skills required to be a front desk supervisor, we found that a lot of resumes listed 25.3% of front desk supervisors included guest service, while 7.7% of resumes included guest rooms, and 6.2% of resumes included customer service. He/she is also responsible for maximizing room revenue and occupancy. See you around and happy Hoteliering. Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Feel free to leave us your comments at the end of the article if you need more information or … 8. © Setupmyhotel 2020 - All rights reserved. Difference Between a Front Desk Manager & a Front Office Manager. 13. Front Desk Supervisor VelvetJobs Los Angeles, CA 2 weeks ago Be among the first 25 applicants. Front Desk Supervisor II Resume. New Front Desk Supervisor jobs added daily. Displayed here are job ads that match your query. As part of our team, you assist the Front Office Manager in various administrative and hospitality duties, especially when the Front Office Manager is … Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, lift/carry/push/pull objects that weigh up … Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Takes responsibility in the absence of the Duty Manager  / Front office managereval(ez_write_tag([[300,250],'setupmyhotel_com-leader-2','ezslot_10',616,'0','0'])); 22. Free, fast and easy way find a job of 1.404.000+ postings in Cleveland, OH and other big cities in USA. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. View details and apply for this Front Office Supervisor job in Qatar with Rabban Suites on CatererGlobal. How much does a Front Desk Supervisor - Casino make in the United States? 8-10 years experience. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Today’s top 126 Front Office Supervisor jobs in Australia. A front desk supervisor's ability to train and coach the desk clerks determines the hotel's success in delivering hospitality. 1. If you need more job interview materials, you can reference them at the end of this post. 16. People in this role are responsible for confirming reservations, securing room and amenity payments, distributing room keys, and securing maintenance for repairs. New Front Office Supervisor jobs added daily. Verified employers. An Equal Opportunity Employer The Front Desk Supervisor coordinates the operation of the program during the assigned shift. Hotel front desk supervisors are a customer's first and last impression of a hotel, and it is on the supervisor's shoulders to ensure that the guest has a wonderful stay. The front office supervisor is accountable for coordination and oversight of all the staff functions pertaining to the front office as well as the reception area that may include greeting the incoming guests, visitors, etc., handling the telephone system, computer systems, etc., handling the some part of the accounting section and some basic administration duties as well. 65 Front Desk Supervisor jobs available in St. Louis, MO on Indeed.com. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice. Additionally I hold a Bachelor’s Degree in Hospitality Management and seven years of experience as a Hotel Front Desk Supervisor. Allocate rooms to expected arrivals after checking the guests preferences and special requests.eval(ez_write_tag([[300,250],'setupmyhotel_com-box-4','ezslot_5',611,'0','0'])); 11. Sort by: relevance - date. Front Desk Supervisor (ONS888) New York, NY, USA Req #793. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. per year. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday. Page 1 of 54 jobs. How much does a Front Desk Supervisor make in Chicago, IL? 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