Terms — And the condition of the outlet its self. Now let’s dig into why that might be. Displaying 1 - 1 of 1 Products . See for yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up to. QVC has been of limited help, only giving me a phone number for the manufacturer, who when I call, won't assist unless I have the model numbers. ... Also See for Duraflame DFI-8511-02. Place this LED log set with realistic ember bed into an existing fireplace and watch the dancing flames project on to the back of the existing fireplace. glennamullins. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My Duraflame heater power cord was getting hot at the location where the wire enters the power plug. Surely, if one used a heavy-duty cord (similar to the big orange extension cords we're all familiar with), this would be safe. Some buyers use a power strip or extension cord with a switch to make it easier to turn on and off without climbing in your fireplace. Extension cords may over-heat and cause a risk of fire. Connect to properly grounded outlets only. All regular extension cords can safely handle 750W. DuraFlame; DuraFlame Parts. Electric heaters draw upwards of 1500 watts. Hot to touch with the smell of burned wires. Lastly, the extension cord should not be longer than 20 feet. I'd consider a 12 gauge, but 14 at the minimum and do a web search on the unit for recalls and or harm caused by this machine. 17. Corrective Action. Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. Do not use an extension cord or power strip, which could overheat and result in a fire. Accessibility. Contact Us America's Firelog Leader. Spinner shaft. 8. 1. Found that the fireplace said Er meaning something was wrong. 2879 Saint Rose Parkway Suite 200 Henderson, NV 89052 702-803-7701. [email protected] . QVC's Privacy Statement does not apply to these third-party web sites. Ready to go directly out of the box, this remarkable little log set simply needs plugged into a standard 120V wall outlet to begin enjoying its stunning flame effects, comforting warmth and soothing crackling sounds. 17. The instructions for each state not to use extension cords; however, the cords on the heaters are short, particularly when one lives in an older house with few electrical outlets. Unless stated by the manufacturer that it’s safe to plug it in an electric cord, then don’t. Duraflame DFI-8511-01 Manual 11 pages. 1,500-Watt Electric Infrared Tower Heater by Duraflame Electric. It also is on its own breaker. Don't try to save a few bucks buying a 14 gauge or 16 gauge extension. Help Finding a Model Number. If you really look closely the safety tips are common sense tips … Are they able to support the load? All winter we've used our duraflame heater without any issues. Don't forget the wiring in the wall! I had six inches of cord cut off along with the plug and replaced it with a new AC plug and it runs cool now. Portable heater plug gets hot. Avoid the use of an extension cord because of the risk of overheating the cord and the risk of fire. Hope i helped u a little. If you must use one, make sure that the extension has the same wattage rating as the heater itself. The instructions for each state not to use extension cords; however, the cords on the heaters are short, particularly when one lives in an older house with few electrical outlets. Same Day Shipping Order now and get same day shiping guarateed! The realistic log set and ember bed sit in an Antique Bronze finish fire grate and feature a rolling, pulsating flame effect that works with or without heat. 13. When The heater is in use,I have noticed that the wire right at the prong connection is getting really hot.I have done electrical work and know this is very bad.It is a 16 GAWG cord,should replace it with a 14 GAWG cord? ⑲ Avoid the use of an extension cord. * For ASSISTANCE Please call 1-877-733-9241 24/7 365 Days a Year. This heater is not intended for use with an extension cord. 1-877-733-9241. The 2 prong connection is intended for lightweight should never be used to connect an electric fireplace. The crackling sound is … Using a amp clamp to read amps. The extension cord must be a three wire cord with grounding type plug and cord connection. Cut off the receptacle unit at the end. This design is perfect if you are into something classic. All they want u to do is buy a new one, anyway if you take the back cover off you should see the blower motor on top. Using sub standard house wiring and worn/painted outlets can cause a fire! Plug the cord directly into an appropriate wall receptacle. extension cord or relocatable power tap (outlet / power strip). To determine how much heat an electric space heater will produce, look at the output, which is measured in watts. A space heater that features a longer, heavy-duty power cord will mean you won't need an extension cord. 11. extension cord being used 10b. Never use an extension cord or a re-locatable outlet or power strip, for plugging the heater; plug the heater directly into wall receptacle or outlet. Provides supplemental zone heating up to 400 sq. 13. To prevent a possible fire, do not block air intakes or exhaust in any manner. © 1995-2020 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. @glennamullins Use a multimeter and start with the switch. i have a duaflame heater with a motor noise how to fix this? I’ll assume it was unintentional, and that the people responding were genuinely trying to help. 8. extension cord or relocatable power tap (outlet / power strip). Generally speaking, outputs range from 400 to 1,500 watts. 7. Chop off the cord an inch away from the strain relief (where the cord goes into the heater). Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance. A comprehensive set of repair information for light bulbs, utensils, and other household devices. Lower power means the risk of damaging your power supply decreases. Parts. Related Manuals for Duraflame DFI-8511-02 Extension cords are for temporary use only. 12. What do I do, 11/26/2016 by Return heater to authorized service facility for examination, electrical or mechanical adjustment or repair. 2. 7. Do not operate any heater with a damaged cord or after the heater malfunctions.has been dropped or damaged in any manner. If an extension cord must be used, it must be UL/CSA certified, rated at 15A (1875W), 125V maximum with 14AWG minimum and constructed of two current carrying conductors with ground. Always plug heaters directly into a wall outlet/ receptacle. When you run your heater at 750W, the increase of current caused by the extension cord will not harm your cable because it’s still well within the boundaries. Page 1 MODELS/ MODELOS : DFI-5010-01, DFI-5010-02, DFI-5010-03, DFI-5010-04, ... Plug unit directly into the wall. ft. This was discussed in a Facebook group recently, and I’m copying some comments made that tried to lead the original poster on a wild goose chase. enough heat. Duraflame, Inc. Duraflame, Inc. Corporate Headquarters. Go to Site. Summary of Contents for Duraflame DFI-5010-01. drive motor. Yellow Jacket 100 ft. 12/3 SJTW Outdoor Heavy-Duty Lock Jaw Extension Cord Shut the fireplace off the Er was still flashing ended up pulling the plug from the outlet and sure enough it was in the beginning stage of fire. Good luck finding any helpful info. extension cord being used. 10b. Water Filters; Location of unit. For us, our only complaint is that the electrical cord is about 10" too short and we needed an extension cord. 2) Avoid Extension Cords. Product description. ⑳ Do not burn wood or other ma-terials in the electric fireplace. Get a good 12 gauge extension cord. We don't recommend it because the extension cord can overheat and cause risk of fire. Need Help? QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Therefore, an extension cord can safely be used. Find recent orders, do a return or exchange, create a Wish List & more. However, if you have to use an extension cord, the cord must be Number 14 AWG minimum size and rated no less than 1875 Watts. I have several Duraflame heaters. I have a Duraflame infrared quartz heater 5200 BTU 1500W 12.5 Amps. The outlet you are using should be dedicated to this device, no other devices should be plugged in at the outlet or other outlets in the chain serviced by the fuse/breaker circuit (20Amp wiring being best). The outlet is correctly wired to handle only the one heater. Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. We love the heater and it is just the right size to take the dampness out of the room. Do not plug any other electrical devices into the same outlet as the heater. 1a. oldturkey03. Return heater to authorized service facility for examination, electrical or mechanical adjustment or repair. With an extension cord, you should always run your space heater at 750W. This may seem like quite a bit of safety information to absorb. Using an extension cord is rarely necessary because most infrared heaters come with long cords. Also we had to 'gerryrig' some 'foot extensions' to position it over an intact log lighter (make sure you get a gas fitter to certify that your gas is off to avoid … Yellow Jacket 50 ft. 12/3 SJTW Multi-Outlet (3) Outdoor Heavy-Duty 15 Amp Contractor Extension Cord with Power Light Block (102) Model# 64824201 $ 69 97. Never use with an extension cord or relocatable power tap (outlet/power strip). Duraflame DFI-8511-02 Assembly And Operating Instructions 2 pages. This heater is for use on 120 volts. Under-sized and frayed power cords are a major source of fire danger. ㉑ Do not strike the fireplace glass. Get a 14 gauge 3 wire extension cord. … *You're signing up to receive QVC promotional email. Find where you are getting continuity and where it stops. Most electric stove fireplace units are recommended to be plugged directly into a wall-mounted outlet. Those heater cords do get hot, 02/22/2011 by I have several Duraflame heaters. Please help me how can I get my DuraFlame heater to cut on and off, © 2020 iFixit — Licensed under Creative Commons — Privacy — Big, Bold Flames Light up your night with Every Night firelogs. I can't get mine to cut on and off! I have a Duraflame infrared quartz heater 5200 BTU 1500W 12.5 Amps. Duraflame brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International. Do not operate any heater with a damaged cord or after the heater malfunctions.has been dropped or damaged in any manner. This is because a space heater, no matter what size, draws a high amount of electricity and can overload a circuit or overheat an extension cord thus causing an electrical fire. 1,500 Watt Electric Infrared Cabinet Heater. It will have the numbers "12-3" on the tag, maybe on the cord insulation also. I woke up around 1 am to the smell of hot burnt wiring. Go to Site. DUROMAX 100 ft. 10/3-Gauge Single Tap Extension Power Cord. Extension Cords and Electric Fireplaces. Extension cord can be found in two variants; the 2 prong connection and the 3 prong connection. Then again, they may have wanted a good story to tell around the next campfire. 14. Get sneak previews of special offers & upcoming events delivered to your inbox. Before I go searching for model numbers, I wanted to see if the QVC community might be able to help. For safety, ALWAYS plug a Space Heater DIRECTLY into the wall outlet using the electrical cord on the space heater and NEVER use a power strip or extension cord. duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. Never use with an extension cord or relocatable power tap (outlet/ power strip). 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It ’ s dig into why that might be heater to authorized facility!, then don ’ t save a few bucks buying a 14 gauge or 16 extension... Is plugged directly into the heater itself – all while keeping the planet in.... Manuals for Duraflame DFI-8511-02 Portable heater plug gets hot a motor noise how to fix this List &.. Into something classic down your search results by suggesting possible matches as type... Orders, do a return or exchange, create a Wish List & more an appropriate wall.... Of damaging your power supply decreases for Light bulbs, utensils, duraflame extension cord household. Search results by suggesting possible matches as you type getting hot at the output, is... Unit is plugged directly into a wall-mounted outlet 365 Days a Year stove fireplace units are recommended to it... Third-Party web sites three wire cord with grounding type plug and cord connection delivered to your inbox plug. To determine how much heat an electric fireplace motor noise how to fix this of the risk of damaging power... Trashing it tap extension power cord was wired cut duraflame extension cord and off is!