You have to make the goods available for collection by the trader at any reasonable time during the 10 working days. You should also give the company a reasonable deadline to collect the items. Items that firms send to you, but you didn't actually order are called "unsolicited goods". If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift. Engineering student Robert Quinn received 46 items worth £3,600 because of a mistake by Amazon and was allowed to keep them. Here's an example of how it works: let's say I set myself up as a seller on Amazon, for my product, Kleinman Candles, which cost £2 each. MPs overwhelmingly back post-Brexit deal with EU, France plans mass New Year's Eve crackdown, Quarantine meals: The 2020 trend no-one predicted, .css-q4by3k-IconContainer{display:none;height:1em;width:1em;vertical-align:-0.125em;margin-right:0.25em;}playWhy it's getting harder to escape from North Korea. If you would prefer to make some effort to give back the goods, you could write to the company and offer to return them. Campaign group Which? The goods were 'returns' meant for an Amazon depot, but were instead wrongly dispatched to his home address in Bromley. You're well within your rights to keep them. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 state that you have a right to keep goods delivered to you that you didn’t ask for. Unsolicited Amazon packages carrying everything from USB-powered fans to sex toys keep showing up on people's doorsteps — and everyone is stumped. You can only keep hold of an item if it is addressed to you, there has been no previous contact with the company, and it arrives out of the blue. Can I keep unsolicited goods? And it doesn't mean your account has been hacked. What happens to your body in extreme heat? You are not entitled to keep the products if the products were not intended for you, for example, the packaging was clearly addressed to another person. You must try to contact the company twice in writing, following a set procedure. Even after you've sold the items, it'll be at least six years before you can spend the dosh. The ruse begins with a … Unsolicited goods. A. free goods offered to consumers, in The consumer Protection Act in India. Please also note that Amazon will never ask for your personal information, or ask you to make a payment outside of our website. Wed 28 Sep 2005 20.41 EDT The Unsolicited Goods and Services Act 1971 makes it an offence for a company to send you goods you have not ordered. According to Citizens' Advice, if an item is addressed to you, there has been no previous contact with the company, and it arrives out of the blue, then you can keep it. Follow @BBCNewsbeat on Twitter and Radio1Newsbeat on YouTube, .css-1hlxxic-PromoLink:link{color:inherit;}.css-1hlxxic-PromoLink:visited{color:#696969;}.css-1hlxxic-PromoLink:link,.css-1hlxxic-PromoLink:visited{-webkit-text-decoration:none;text-decoration:none;}.css-1hlxxic-PromoLink:link:hover,.css-1hlxxic-PromoLink:visited:hover,.css-1hlxxic-PromoLink:link:focus,.css-1hlxxic-PromoLink:visited:focus{color:#B80000;-webkit-text-decoration:underline;text-decoration:underline;}.css-1hlxxic-PromoLink:link::after,.css-1hlxxic-PromoLink:visited::after{content:'';position:absolute;top:0;right:0;bottom:0;left:0;z-index:2;}Oxford-AstraZeneca vaccine approved for use in UK. That happened last Christmas when online retailer Zavvi sent customers games consoles worth £170, instead of games that cost £20. The BBC is not responsible for the content of external sites. You have no obligation to send them back to the company or to pay for them. The legislation is … Oxford-AstraZeneca vaccine approved for use in UK, Why it's getting harder to escape from North Korea. I was sent two boxes of goods from a well known online shopping retailer in addition to an order that was actually mine. .css-1xgx53b-Link{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:700;-webkit-text-decoration:none;text-decoration:none;color:#FFFFFF;}.css-1xgx53b-Link:hover,.css-1xgx53b-Link:focus{-webkit-text-decoration:underline;text-decoration:underline;}Read about our approach to external linking. I then set up a load of fake accounts, and I find random names and addresses either from publicly available information or from a leaked database that's doing the rounds from a previous data breach. The first doses are due to be given on Monday, amid concern over rising coronavirus cases. He was sent a selection of gadgets, including a 3D TV worth £889, tablets, a games console and even a heater. This way my candle shop page gets filled with glowing reviews (sorry), my sales figures give me an algorithmic popularity boost as a credible merchant - and nobody knows that the only person buying and reviewing my candles is myself. Definition of Unsolicited Goods in the Financial Dictionary - by Free online English dictionary and encyclopedia. If you receive unsolicited supplies, you must not wilfully damage or dispose of the supplies for 3 months from the date of receiving them. Consumers can retain unsolicited goods or dispose them as they wish. By Zoe KleinmanTechnology reporter, BBC News. Must I notify the seller if I keep unordered merchandise without paying for it? 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