Depending on fan height and installation location, IR range can vary. You should see (through the camera LCD display or... - Seville Classics MSC10166 Hold for 8 to 10 seconds. Reset the Remote of your fan. 1. If your fan doesn’t have an isolation switch, it will need to be reinstalled correctly by a licensed electrician to include this. Turn of your fan using its dedicated remote control; Wait for 30 seconds before turning the fan on again. If the working remote does not work with the ceiling fan receiver, your ceiling fan receiver is broken and it is possible your ceiling fan remote is still working. Many fans have ranges of more than 40-feet, but to test one, be sure to bring the control within 10- or 20-feet of the fan. The troubleshooting to try is common as it applies to different fans. Free Shipping For Orders Over $90. Remove the wire connectors that connect the wires from the outlet If uncertain how to remove it, reference the fan’s owner’s manual. Try using the remote to turn on the fan. There are some steps to try troubleshooting the remote… So, the only way for me to test whether it is a wall switch issue, would be to disconnect the wall switch and install the remote. This step should … Motor post ground screw should be connected at the extension tube base. the outlet box and the ungrounded wires on the other side of the outlet box. Works with Hunter and Casablanca fans, not including Hunter Original® fan If you cannot get the fan to turn on at all using the remote, pull on the pull chain and set the fan to the highest speed. Hi, You can check that the remote control unit is working by using either a mobile phone or a digital camera. Turn the fan on. 5 Reasons Your Universal Remote Is Not Working Correctly. Got new universal remote transmitter and receiver (model 99110. Read our, Learn how we are protecting customers and employees. if so change the battery and if that does not work: 2. This may seem like a rudimentary or obvious thing, and yes we do start at the obvious before we move onto the not so obvious. The assistant at home depot said they were compatible. Step 2. Orders must be invoiced or shipped by 12/31/2020 to qualify. If your fan does not have a remote control, proceed to step 2. To troubleshoot a ceiling fan dipswitch problem first ensure that the dipswitches on both the fan and the remote line up. This tells you that the fan remote control is sending a signal to the fan receiver. It provides a simple solution to control the fan's speed and light. Remote control does not work. Remote Model Numbers: 99370/k6018 and 99112/k113301000. Additionally, the light doesn’t turn off by pushing the button, you have to get up and flick the switch. And, the switch must be turned on for the fan and/or light to respond to the remote. If the remote still does not work after satisfying the above requirements, there may be a another issue (see instructions below). Max filesize: 5 MB. Wait at least 5 minutes, and then restore power. PDF, JPG, and PNG only. Is it working now? After reviewing the details you provided, we’ll assign your case to a customer support expert at our Kentucky headquarters who will contact you by phone or email to get started. Make sure that Upper extension tube ground wire is secured to outside of mounting bracket hex screw. The fan has forward and reverse with 6 speeds and there is no light kit, although the fan is is wired such that the remote and remote receiver would operate if a light kit were added. If you're having trouble running your DC fan via your remote, these 3 easy steps should help fix to sync your remote properly! Our normal business hours are 7:30 AM - 6 PM EST, Mon-Fri. Apply a light coat of furniture polish to the wood fan blades to add protection and to help prevent dust build up on fan blades. JavaScript seems to be disabled in your browser. If this is happening then the battery is ok, and the ceiling fan remote is functioning in a proper way. For the best experience on our site, be sure to turn on Javascript in your browser. A wall switch which over-rides the remote, i.e., if the wall switch is turned off, the fan and the light would turn off. It’s either the remote or the fan. The problem may not be with the remote control, but rather a component of the ceiling fan. Cut power to the fan via standard on/off wall switch, or the breaker if standard wall switch is not applicable. If this is a new ceiling fan you may consider returning it to where you purchased it from and explain the situation and hopefully they will give you a replacement. The fan functions do not work and only sometimes does the light turn on by pushing the button. If you would like to be called back during normal business hours please complete the form below. Unplug and reseat 3-pin connector and 2-pin connector at motor housing cover. Step 3. Manually turn on the fan. When a button is pushed on the remote, a red LED light should light up. We were told there were two options. In my case, I dug into the settings of the DVR and switched it to receive IR commands. Recently the remote has stopped working. With wiring exposed, it may be helpful to note existing wire connections or take a digital photo for reference. *20% off applies to Powerfoil X3.0, Powerfoil D, and Powerfoil 8 only. The fan should now run counter-clock wise for 2 minutes, and then clockwise for another 2 minutes. Seriously. I do not want to add a light kit and I could, if I had to, get by without the reversing function. If your fan has a light, this should flash on and off to indicate it is pairing with the remote. Ceiling Fan Remote Troubleshooting. Get the ultimate designer touch with customised lighting plans and expert insights at a personal in-studio session with one of our lighting designers. Locate the reversing switch. Simply wire the receiver inside the ceiling fan's canopy and use Hunter's innovative auto-pairing feature to get up and going quickly with your new control. It has a dimmer and fan switch remote that I use to turn the light on and off. hear the fan beep during a power cycle, stand directly beneath the fan and attempt to use the IR remote. We show you how to deal with a fan that doesn’t work at all because it isn’t receiving electrical power. Verify the colored wires are lined up properly (red to red, black to black, purple to purple). 2. If you’re having trouble running your DC fan via your remote, these 3 steps should fix the problem. Troubleshooting a remote is a more common issue as it applies to most ceiling fans, not just Harbor Breeze ceiling fans. Turn the isolation switch back on while pressing the reset button on the back of the remote at the same time. Make sure the green identification sticker has been removed. The fan, since it came with a remote, does not have any pull chains. Give us a call using the phone numbers below. the outlet box and the ungrounded wires on the other side of the outlet box. There are no Big Ass Experts available to chat. The red light on the front of the remote will light up. Turn the power to your fan off for 5-10 seconds and then back on using the wall switch. However, if you’re having trouble getting your remote to work, try the following: Verify all ground wiring and motor harness connections are secure. Ceiling Fan Remote Not Working. Complete the form below and we will contact you shortly. Ceiling Fan Speeds Are Not Working. The fan will beep once as it powers on (unless you have disabled beeps in the app) and blue LEDs on the bottom of the motor may light up. 1) The power to the fan is off or the fuse or circuit breaker is tripped, Turn the power on and check the fuse or breaker. Make sure that the control box wiring harness ground, upper mounting bracket ground, and supply ground are connected. This number can be found in your Order Acknowledgement Email. Solution: If one of your devices does not respond to your universal remote, check that the device is set to receive the same kind of signal your remote is sending. Repairing a Hunter Fan Remote Control: This is a Hunter UC7848. Turn the power to your fan off, wait one minute, and then try again. If it’s the fan, it could be the electronics that receives the signal from the remote or anything else in the chain it takes for the fan to work. Replace the batteries with new ones and attempt to use the remote once more. Verify that the fan is receiving power by power cycling the fan. Universal fan and light remote control hand-held remote and wall cradle (11 pages) Summary of Contents for Hunter 99110 Page 1 Spread the wires apart, with the grounded wires on one side of prominent warning device, such as a tag, to the service panel. The next possible reason why the fan is not working is to consider the remote. I've concluded that the remote is not the issue. hunter fan remote reset follows the same steps, making the troubleshooting easy. If you do not know the exact date, please give us your best guess. Step 2 Turn the fan off. 1. Resetting your remote setting is easy, and it only takes a few easy steps. Make sure the clear plastic battery tab has been removed, a working battery is installed, you are within range, and you have direct line of sight to the fan/light you’re attempting to control. If you do not hear a beep, verify that the fan is wired correctly, as shown in the installation guide. Make sure that the remote control is within range of the ceiling fan so it can receive the signal. Unplug and reseat 5-pin connector and 3-pin connector at the control box. Then we move on to other types of fan problems, such as wobbling, humming, and failure to turn properly. If the remote won’t turn on at all replace the batteries to make sure the batteries aren’t just bad. Remotes can stop working for a variety of reasons. If the remote for your ceiling fan is not working properly, the first thing you nee to do is check the batteries. During this time it’s very important you don’t touch the remote. For 10 seconds, hold down the off button. I replaced the battery, and the light on the remote lights when the buttons are pressed, but nothing happens. 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