Provided appropriate and accurate hotel information by accessing data. Apply to Reservation Agent, Reservations Manager, Front Desk Agent and more! 4,448 Hotel Reservation Agent jobs available on Indeed.com. There are plenty of opportunities to land a Hotel Reservations Agent position but it won’t just be handed to you. Responded to telephone inquiries and reservation requests by explaining product and service options. However, if you’re a reservationist in a restaurant, you’ll not only take table reservations, but you’ll be responsible for transferring bookings onto the floor plan. Reservation agents are customer satisfaction professionals who obtain incoming calls coming from either existing, potential or new clients. Summary Courteous, self-motivated and detail-orientated Hotel Reservations Agent with nearly ten years of experience exercising a high level of commitment to exceptional customer service in hotel settings. So when it comes to booking the perfect hotel, vacation rental, resort, apartment, guest house, or tree house, we’ve got you covered. The hourly pay rate and salary for the reservation clerk position varies from industry to industry. Provided assistance to other hotel staff. Some hiring managers will reject candidates before even reading their resume if it uses what they consider to be an incorrect structure.Open your resume with a summary or objective statement, then quickly move into a short qualifications section and follow this by creating a dense experience section to describe your previous jobs. For example, the median annual salary of a hotel reservation clerk is around $19,500 (U.S.) a year while the median annual salary of an airline reservation clerk is around $31,000 a year, according to May 2008 research by the U.S. Bureau of Labor Statistics. Create a first good impression by featuring your best skills that will … They provide them with information regarding reservation logistics in a hotel, a flight or maybe for car rentals depending on which area they are working in. Reservation agents are customer satisfaction professionals who obtain incoming calls coming from either existing, potential or new clients. Computed and recorded all special room requests and alerted front desk staff of special requests in order to ensure department follow-through and guest’s satisfaction. Sold room reservations and made changes to existing reservations in a knowledgeable and timely manner; Helped Group Sales Coordinator maintain rooming lists; Provided guests with the requested information concerning the facilities, locations, and surrounding area What the Hotel Reservations Agent Resume Objective Should Tell Prospective Employers A Hotel Reservations Agent makes reservations for customers through a variety of methods including by telephone, mail, fax or a reservation system. The company currently allows Reservation agents to work from home, with most of the positions being seasonal work between May and August. Took 8 active building projects from research to development to completion in under 2 years. Many jobseekers fail to realize how important the format of their resume actually is. How do you format a hotel reservations agent resume? The scope of a reservation agent's job depends, in part, on her employer. Unlike the length of your resume, the file format you choose to save it in is not important. Resume » Resume Examples » Agent Resume » Hotel Reservation Agent Hotel reservation agents perform variety of job related to customer service besides what the job title suggests. 30 Nov 2017 by admin No Comments. Job Description: Travel Agent assesses the individual traveling needs and recommends different travel offers. Top 8 reservation manager resume samples 1. Objective: Seek the Position of Hotel Reservationist SUMMARY: Remarkably knowledgeable, skillful and resourceful Hotel Reservationist with more than six years experience in ensuring the smooth running of the reservations office and related areas, maintaining a high level of customer service; supervising, training and motivating the team. Cory Parker 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 [email protected], Always has a consistently professional attitude, Able to handle any customer special request, Dedicated to delivering the highest level of customer service possible, Utilizes marketing skills to make outbound calls to regular guests during promotions, Enjoys working with sales and marketing to increase reservations, Exceptionally strong computer hardware and software skills. Address: 3228 N West Ave, Fresno, CA 93705 Phone: (559) 229-2635 Email: [email protected] Current job: Travel Agent/Destination Specialist at … 81 Reservation Agent Group Coordinator jobs available on Indeed.com. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Received and compiled needed information from customer. Ensure deposit payment is taken in advance for all pay at hotel reservations eg: Direct reservation, OTA's (Booking.com, Orbitz, Expedia etc.) The resume above covers a person who worked as a front desk clerk and hotel bellhop. This resume begins with a qualifications summary (also called a qualifications profile) which lists the skills, achievements, and experience most relevant for a hotel front desk job. Few employers care which file format used, although a few do require a particular format. Engineering Resume. Tasks typically involve checking in and checking out guests, taking reservations, and answering any questions guests may have. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Job Objective To secure the position of Hotel Reservations Agent that will allow me to utilize acquired skills and experience. Apply to Reservation Agent, Front Desk Agent, Receptionist and more! Over 70% of their job is on the phone and the remaining 30% is performed when the guest actually checks-in. Do not make the same mistake. There is a thin line between what makes a resume “good” and what makes it absolutely devastating for the hiring manager to read. Skilled in helping guests make plans, assisting them with refunds and making changes to reservations when needed. Hotel Reservations Agent Resume Sample. Over 70% of their job is on the phone and the remaining 30% is performed when the guest actually checks-in. Brings a positive energy to workplace and and functions well in a fast-paced high volume environment. Recognized for having the highest call conversion rate for several months. Responded to telephone inquiries and reservation requests by … Top 8 reservation manager resume samples In this file, you can ref resume materials for reservation manager such as reservation manager resume samples, reservation manager resume writing tips, reservation manager cover letters, reservation manager interview questions with answers… Making it too long discourages employers from reading it in its entirety, but making it too short does not portray you in a good light.Review our hotel reservations agent resume sample to see the optimal length for your resume. Also known as travel clerks or reservationists, Reservation Agents provide booking and reservation services to customers. The Charles Hotel, Lansing, KS. Campaigned to keep up-to-date on all local and hotel functions and services. On the phone, they answer all the questions customers like to know about the rooms, additional services, and tariff. If you did not work in those specific jobs, don’t worry — all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. Negotiated rates and sells rooms maximizing revenues. Job Summary The Elk Neck Beach Resort is currently recruiting a hotel front desk agent for our reservations department. If you did not work in those specific jobs, don’t worry — all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. Acted as focal point of a team in charge of taking reservations for higher profile rooms. Crafting a Hotel Reservations Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Front Desk Agent Resume Objective. Hotel Reservation Agent City Gate Hotel, Jamestown, ND June 2013 – September 2014. Assisted in developing ideas for holiday promotions that increased reservations. Jan 4, 2016 - This Pin was discovered by davidjohnson. Reservation Agent Job Profile and Description. We suggest one full page, however you should add a page if you have a work history longer than 10 years. Dedicated to helping job seekers find work during the pandemic. Knows the type of … They provide them with information regarding reservation logistics in a hotel, a flight or maybe for car rentals depending on which area they are working in. Duties; Allocating daily tasks to Reservations staff. Training is paid, remote, and will take about 4 weeks. Collaborated with marketing to devise special promotions that were used during non-peak periods. It includes the scope of the arrangement, the duties and rights of the agent and the compensation the agent will be paid. In most large hotels, your role as reservations manager is closer to that of the rooms division manager. Apply to Front Desk Agent, Reservations Manager, Office Supervisor and more! Then, you assist them in booking their reservation, as well as confirm the reservations closer to the final date. Many jobseekers underestimate how important the length of their resume is. Reservation Agents are responsbile for processing travel and accommodation arrangements. Here is a sample of travel agent resume – Feel free to copy-paste and adapt it to build your resume to apply for the job you want. You can describe the experiences you do have that helped you develop the required skills, whether these experiences were an internship, school project, or something else entirely. Responded to telephone inquiries and reservation requests by … Friendly and personable Reservations Agent capable of taking reservations from future guests online, in person and on the phone. To secure the position of Hotel Reservations Agent that will allow me to utilize acquired skills and experience. This line is in the content and the format of a resume. Home / Hotel / Hotel Reservations Agent Resume Sample. Processes reservations from the sales office, other hotel departments, and travel agents. Assisted guests making reservations over the phone with deciding when to visit and the type of rooms they needed; Checked the online system to find new reservations made daily and entered those reservations in the computer system However, if you’re a reservationist in a restaurant, you’ll not only take table reservations, but you’ll be responsible for transferring bookings onto the floor plan. As a reservations agent, you may wonder exactly how your education section should look. RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. We’re passionate about travel. In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. Knows the type of … They work with customers over the phone, in person, or via email and strive to provide excellent customer service. There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. The Charles Hotel, Lansing, KS. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Computed tour reservations from the sales department utilizing hotel facility. Discover (and save!) Make reservations for the trip as a … Focusing on these industry-specific keywords at the very beginning of the resume helps to ensure that your resume will be given a serious review by a hiring manager. Deidre Jones. Perform entry of hotel reservation information into property management system Follow all accounting procedures according to guidelines to ensure proper revenues and payments on accounts are received and credited dvcc. However, if you have never held a job before, this is a strategy you cannot use.When writing an entry-level resume, we recommend shifting focus to your skills or education. As you see from our hotel reservations agent resume sample, jobseekers commonly focus their resume around the experience section. Operate the air flights, rental cars, resorts and hotel reservations to the budget and needs of clients. This means you should look at the job posting carefully to be sure not to miss this requirement. Provided assistance and information to all telephone inquiries. Hotel Reservations Agent 3/1/2007 to 11/1/2011 La Vista Inn – London. Offering know how of renting policies, lease agreement experience and tenant interaction skills can come in handy in facilitating smooth running of the organization. Succeeded in capturing customer’s attention to promote the hotel and its services. Reservations Agent, November 2012 – February 2015 Omnicorp Hotels of California, New Cityland, CA. They also must confirm reservations and keep records. Otherwise, you can simply save it as a Microsoft Word document, .txt, or PDF. Always prepare before you make a choice. In general, you’ll be creating rate plans, loading rates into the property management system and working with the revenue manager to boost occupancy and the average achieved room rate. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Assisted with front desk clerk duties as required. 556 Luxury Hotel Reservation Agent jobs available on Indeed.com. Worked with management to smooth out the transition from one software platform to another. Hotels.com is a leading online accommodation site. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. The education section should close the document. Representative Reservations Agent resume experience can include: Self Starter,Tactful, has excellent selling and negotiation skills An excellent telephone manner with a pro-active selling approach and time management skills Strong Communication and Sales skills Maintained a pleasant and courteous professional behavior all the time. To effectively and efficiently carry out all aspects of the reservations agent’s duties to the standards of the hotel and company thereby, achieving continued guest satisfaction To assist the Reservations Manger in communicating with all members of Reception, Heads of Department and local hotels … City Reservation Agent Resume Objective : Seeking a position of a property manager with a company that vlaues their employees and makes their tenants top priority. Reservationists, or reservation agents, work for hotels, resorts, airlines, train and bus companies and booking services that handle all types of reservations. Processes reservations from the sales office, other hotel departments, and travel agents. Proactively took guest reservations and was one of the top agents for adding services to each reservation. Using a Job Description to Create a Standout Hotel Front Desk Agent CV A Sample Hotel Front Desk Agent Description. Increased performance of the engineering team during a critical Q4 by 15%, to successfully meet end-of-year KPIs. 556 Luxury Hotel Reservation Agent jobs available on Indeed.com. Reservations Manager – Start Date – Present Employers name – Location Responsible for ensuring that the reservations department provides optimum service to guests, visitors and other hotel departments. Made outbound calls a few times a year to offer specials to regular guests. I can also take this opportunity to talk about the different amenities your hotel offers in a casual fashion and … A reservation agent fulfills a very responsible and vital job as he or she is responsible for providing information to customers by use of telephone and other communication media.They may be employed by various agencies involved in reserving travel places for travelers. Job Objective To secure the position of Hotel Reservations Agent that will allow me to utilize acquired skills and experience. Hotel reservation agents perform variety of job related to customer service besides what the job title suggests. A hotel bellhop provides excellent customer service. While a summary statement is the standard, entry-level resumes can benefit from opening with an objective statement instead.Describe your goals with the hotel reservations agent position. It may seem like it makes no difference, but the length determines how inviting the document is and how qualified you look. Typical sample resumes for Hotel Reservation Agents describe duties like handling correspondence, sending confirmation emails, verifying customer information, collecting payments, promoting hotel facilities, and answering to customer inquiries. Hotel Reservation Agent City Gate Hotel, Jamestown, ND June 2013 – September 2014. However, you should think carefully about what information the reader actually needs to know. 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